Understand first.
Then take action.

If we see a realistic prospect of success or essential information is missing, we will propose further investigation to establish additional facts.

If the matter has reached the end of the road, we will tell you as soon as possible. If further action is genuinely not meaningful or viable, we withdraw and discontinue our services. You remain free to submit your dispute to another party.

Do you expect or already have problems with a bank (lending and interest charges), an insurer (investment-based insurance, pension, funeral or disability policies), a credit card company (opaque, high interest charges) or an investment firm (not supervised by De Nederlandsche Bank (DNB) or the Netherlands Authority for the Financial Markets (AFM))?

There is a strong likelihood that several parties have been affected by the same problem. In that situation we use Stichting Shureluck to unite as many affected parties as possible. By sharing the legal effort, participants can improve their prospects of obtaining fair or higher compensation.

This service may be relevant to investment-based insurance policies, variable-rate consumer credit and other financial products that were previously subject to collective compensation arrangements. An individual assessment does not guarantee compensation, but it does provide clarity about your position and the options still available.

Where possible, we calculate or substantiate your individual loss and submit your complaint to the relevant bank, insurer or asset manager. If direct discussions do not produce an appropriate solution, the complaint may be continued before Kifid, the Dutch Financial Services Complaints Tribunal.

Have you received an attractive business or financial proposal but doubt the promise or the party offering it? A sound analysis beforehand is prudent. Shureluck looks for red flags: warning signs of potential financial trouble.