1. Who is responsible?
Shureluck B.V. is the controller responsible for processing personal data as described in this statement.
Shureluck B.V.
Rodestraat 113
5912 CN Venlo
Dutch Chamber of Commerce: 74317792
welcome@shureluck.nl
+31 (0)6 20 43 58 23
2. Which data do we process?
When you contact us, we may process your name, email address, telephone number, capacity, type of enquiry, approximate financial interest, legal-expenses insurance information, the name of an opposing party and your brief description of the matter. For a collective registration, you may also add comments and attach relevant documents to your email. During an engagement, this may be supplemented by correspondence, further case documents, appointments, invoice and payment information, and other data necessary for the matter.
During an ordinary website visit, the hosting and security provider may process technical data such as your IP address, browser type, requested page, time and security information.
3. Forms, documents and email
The general contact form and collective registration form open your own email application with a draft message for you to review. Before sending it, you can attach relevant documents yourself. The website does not send the message and does not store the entered data or documents in a database or file store.
After sending, the message and attachments will be present in your sent email and in Shureluck's mailbox. The retention periods in this statement then apply. Send only information needed for an initial assessment and check documents for unnecessary sensitive data beforehand.
4. Purposes and legal bases
- Assessing and answering your enquiry, arranging appointments and taking steps at your request before a possible contract.
- Performing a contract and handling a matter.
- Complying with legal obligations, including tax and administrative duties.
- Protecting the website, communications and systems and preventing misuse on the basis of our legitimate interests.
- Bringing, substantiating or defending legal claims where necessary.
Where consent is legally required, we ask for it separately and you may withdraw it. Withdrawal does not affect the lawfulness of earlier processing.
5. With whom do we share data?
We share data only where necessary for an engagement, our business operations or a legal obligation. Recipients may include carefully selected legal or financial specialists, bailiffs, courts, opposing parties, insurers and providers of email, hosting, security and administrative services. They receive no more data than necessary.
We do not sell personal data. If a service provider processes data outside the European Economic Area, we use a legally permitted transfer mechanism and appropriate safeguards.
6. How long do we retain data?
An initial enquiry that does not lead to an engagement is generally retained for no more than two years after the last substantive contact. Files are kept no longer than necessary for the engagement, its conclusion and possible legal claims. Information forming part of our tax records is generally retained for seven years. A different period may apply where required by law, pending proceedings or a justified need.
8. Security
Shureluck takes appropriate organisational and technical measures to protect personal data. No transmission or storage method is entirely risk-free. Please report suspected misuse or a security incident as soon as possible to welcome@shureluck.nl.
9. Your privacy rights
To the extent permitted by the GDPR, you may request access, correction, erasure, restriction, portability or object to processing. You may also withdraw consent previously given. Send your request to welcome@shureluck.nl. We may request appropriate identification to avoid disclosing data to the wrong person.
You may lodge a complaint with the Dutch Data Protection Authority. Shureluck does not use solely automated decision-making or profiling that produces legal effects.
10. Changes
This statement may be updated when our services, technology or applicable law change. The latest version is always available on this page.